Measuring the Performance and Impact of Community Indicators Systems: Insights on frameworks and examples of key performance indicators
Author: Bobbie Macdonald, Christa Rust, Charles Thrift, Darren Swanson - www.iisd.org/foresightgroup
Date: 2012
Abstract: Community indicator systems (CISs) are growing in number across North America, Europe, and Australia in an effort to improve evidence-based decision making in government, businesses, and civil society. By providing open access to data and information on community well-being, CISs generally aim to build the knowledge and capacity of communities to work together to improve wellbeing. However, there is currently a dearth of research on the extent to which CISs are achieving positive impacts on community well-being. Similarly, the research on monitoring and evaluation (M&E) systems and best practices of CISs is limited. Hence, CISs currently have few resources to which they can turn to design and improve upon their evaluative practices and overall program performance. This exploratory study addresses this research gap on the M&E practices and procedures in use by CISs, asking: What key performance indicators are CISs using to measure program outcomes and impacts on the community? In relation to CISs, Key performance indicators (KPIs) provide the data and information with which to answer questions such as: Is the CIS performing well in relation to its goals and objectives? Is the CIS improving over time? Are people in the community receiving and using information provided by the CIS? and Are the resources devoted to the CIS actually leading to a positive impact on community well-being?
Tags: Evaluation, Impact, Indicator planning, Outcomes, Policy,
Full Citation Journal: Macdonald, Bobbie, Christa Rust, Charles Thrift, Darren Swanson. Measuring the Performance and Impact of Community Indicators Systems: Insights on frameworks and examples of key performance indicators. IISD REPORT JUNE 2012
Link to Resource: http://www.iisd.org/pdf/2012/measuring_performance_communtiy_indicators.pdf
DOWNLOAD
Related Projects:
Date: 2012
Abstract: Community indicator systems (CISs) are growing in number across North America, Europe, and Australia in an effort to improve evidence-based decision making in government, businesses, and civil society. By providing open access to data and information on community well-being, CISs generally aim to build the knowledge and capacity of communities to work together to improve wellbeing. However, there is currently a dearth of research on the extent to which CISs are achieving positive impacts on community well-being. Similarly, the research on monitoring and evaluation (M&E) systems and best practices of CISs is limited. Hence, CISs currently have few resources to which they can turn to design and improve upon their evaluative practices and overall program performance. This exploratory study addresses this research gap on the M&E practices and procedures in use by CISs, asking: What key performance indicators are CISs using to measure program outcomes and impacts on the community? In relation to CISs, Key performance indicators (KPIs) provide the data and information with which to answer questions such as: Is the CIS performing well in relation to its goals and objectives? Is the CIS improving over time? Are people in the community receiving and using information provided by the CIS? and Are the resources devoted to the CIS actually leading to a positive impact on community well-being?
Tags: Evaluation, Impact, Indicator planning, Outcomes, Policy,
Full Citation Journal: Macdonald, Bobbie, Christa Rust, Charles Thrift, Darren Swanson. Measuring the Performance and Impact of Community Indicators Systems: Insights on frameworks and examples of key performance indicators. IISD REPORT JUNE 2012
Link to Resource: http://www.iisd.org/pdf/2012/measuring_performance_communtiy_indicators.pdf
DOWNLOAD
Related Projects: