Moving Toward Outcome-Oriented Performance Measurement Systems
Author: Kathe Callahan Assistant Professor School of Public Affairs and Administration Rutgers University–Campus at Newark & Kathryn Kloby Assistant Professor Department of Political Science Monmouth University
Date: 2009
Abstract: The purpose of this report was to explore how both government organizations and community indicator projects can strengthen and improve the relevance and use of performance data. Government efforts that are data rich and program specific, we argue, can be improved when they reduce the number of indicators they collect and report on and instead focus on the key measures of performance. We also believe that performance measurement efforts are stronger and more robust when they demonstrate the relationship between program-specific indicators and broader community outcomes.
Tags: Case studies, CI-PM Integration, Government, Indicator selection, Performance,
Link to Resource: https://www.cob.org/documents/issues/kloby-report.pdf
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Date: 2009
Abstract: The purpose of this report was to explore how both government organizations and community indicator projects can strengthen and improve the relevance and use of performance data. Government efforts that are data rich and program specific, we argue, can be improved when they reduce the number of indicators they collect and report on and instead focus on the key measures of performance. We also believe that performance measurement efforts are stronger and more robust when they demonstrate the relationship between program-specific indicators and broader community outcomes.
Tags: Case studies, CI-PM Integration, Government, Indicator selection, Performance,
Link to Resource: https://www.cob.org/documents/issues/kloby-report.pdf
DOWNLOAD